At Natalie Anne Laser, we take client confidentiality and privacy very seriously. By using our website, you agree to the collection and use of your personal information in accordance with this policy.
Who We Are
Our website address is: https://natalieannelaser.co.uk.
What Data We Collect and Why
- Comments: When visitors leave comments, we collect the data provided in the comments form, as well as the visitor’s IP address and browser user agent string to help with spam detection. An anonymized string from your email (hash) may be sent to Gravatar to check if you’re using it. The Gravatar Privacy Policy is available here. After your comment is approved, your profile picture will be visible next to your comment.
- Cookies: If you leave a comment, you may opt to save your name, email, and website in cookies for convenience. These cookies last for one year. Temporary cookies are used to test your browser’s cookie support when visiting the login page. If you log in, cookies will save your login information for two days or longer if you choose “Remember Me.” Screen option cookies last for one year. Any login cookies will be removed if you log out. For editors, additional cookies are set during article editing.
- Embedded Content: Articles on our website may include embedded content (e.g., videos, images). Embedded content from other websites behaves as if the visitor has visited the external site, which may collect data, use cookies, embed third-party tracking, and monitor your interaction if you’re logged in to that site.
Why We Collect Your Data
We collect your personal data for the following purposes:
- To accurately handle your inquiries.
- To send you suitable information about our services.
- To add your details to our online booking system.
- To process payments for our services.
We treat all inquiries with the utmost confidentiality expected of healthcare professionals.
Communications and GDPR
At Natalie Anne Laser, we may use text and email communication to send appointment reminders and updates. Your privacy is paramount to us, and we comply with the General Data Protection Regulation (GDPR). We take the security of your data seriously and would never share it with third parties. Your contact details will only be used for communications related to treatments. You can opt-out at any time by contacting us.
How Long We Retain Your Data
- If you leave a comment, the comment and its metadata are retained indefinitely to automatically approve follow-up comments.
- For registered users, we store personal information in the user profile, which you can view, edit, or delete at any time (except for your username). Website administrators can also manage this information.
How We Store Your Data
Your personal information is securely stored at our clinic, and consultation forms will be destroyed via shredding after your treatments are completed.
Your Rights Over Your Data
Under GDPR, you have the following rights regarding your personal data:
- Right to access – You can request copies of your personal data.
- Right to rectification – You can request corrections to inaccurate data or completion of incomplete data.
- Right to erasure – You can request deletion of your personal information in certain circumstances.
- Right to restrict processing – You can ask us to restrict how your information is processed.
- Right to object – You can object to the processing of your data in specific circumstances.
- Right to data portability – You can request that we transfer your data to another organization or to you.
There is no fee to exercise these rights, and we will respond within one month. If you wish to make a request, please contact us at natalieannelaser@gmail.com.
Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service. If you request a password reset, your IP address will be included in the reset email.
How to Complain
If you are dissatisfied with how your data is handled, you can file a complaint with the Information Commissioner’s Office (ICO):
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline: 0303 123 1113